Question

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  • #4205312

    GPU not working after Storage upgrade

    by scerab2 ·

    Hello,

    my desktop is an hp pavilion tg01-2xxx
    mobo 8906
    Ram 16
    gpu 3060
    Two HD, 1T + 4 T
    1 SSD 1 T
    Windows 11

    Everything was working fine until I placed a new HD 4T and replaced the old 256 gb SSD with a 1T SSD.

    Now when ever I run a game, I get the message that I have low video memory.

    I would really appreciate any input.
    I ran a benchmark test.

    I finished Jedi survivor on the same desk top before the storage upgrade. I also finished dead redemption 2 and Jedi first order.

    Now I can’t launch Jedi survivor. I can launch and play Jedi first order briefly before a crash. I can play ace combat 7 skies unknown.

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    • #4205332
      Avatar photo

      Re: GPU not working

      by kees_b ·

      In reply to GPU not working after Storage upgrade

      First have a look in Device Manager and msinfo32, to see if there’s anything strange with the card. Then open the case and check the card (loose, no power, etc).

      If the hardware seems OK reinstall the driver of the card. What happens?

    • #4205441

      Reply To: GPU not working after Storage upgrade

      by scerab2 ·

      In reply to GPU not working after Storage upgrade

      I bench marked the GPU. It’s working fine. But it crashes when I play games.

      The GPU seems to be in place.

    • #4205684
      Avatar photo

      Let’s check a simple thing.

      by rproffitt ·

      In reply to GPU not working after Storage upgrade

      https://support.hp.com/us-en/document/c08022272 tells me this can have ONBOARD GRAPHICS with the AMD 3600G CPU so the question is:

      Is the monitor plugged into the Nvidia 3060?

    • #4205813

      GPU not working after Storage upgrade

      by vivek.solanki ·

      In reply to GPU not working after Storage upgrade

      I think you need to make sure you have the latest drivers for your motherboard chipset, GPU, and storage drives. You can download them from the HP website or the manufacturer’s website or you can also use a third party driver updater software as there are many good driver updater software available for example- advanced driver updater, driver easy, driver booster etc. if this doesn’t fix your problem then it could be a possibility that you need to fix windows memory allocation. Just Follow- Windows Settings > System > Display > Advanced graphics settings. Then choose high or maximum performance option. I think this will help.

    • #4207449

      Reply To: GPU not working after Storage upgrade

      by vidyagyan26 ·

      In reply to GPU not working after Storage upgrade

      Was the computer on when you removed it and installed the new drive? Try using DDU in safemode and then reinstall the drivers for the GPU from Geforce Experience. Also reseating it just to be sure is a good idea.

      • This reply was modified 2 months ago by vidyagyan26.
      • This reply was modified 2 months ago by Avatar photokees_b.
    • #4211068

      My GPU not working after Storage upgrade

      by benstokes.pk8 ·

      In reply to GPU not working after Storage upgrade

      Hey there,

      I’m also encountering a similar issue after a recent storage upgrade. I have an HP Pavilion TG01-2xxx with the same motherboard (8906), 16GB of RAM, and a 3060 GPU. I added a new 4TB HD and replaced the old 256GB SSD with a 1TB SSD. Since then, whenever I run a game, I’m getting a low video memory message.

      Before the storage upgrade, everything was working perfectly fine. I even completed games like Jedi Survivor, Red Dead Redemption 2, and Jedi First Order without any issues. However, now I can’t launch Jedi Survivor, and Jedi First Order crashes shortly after launching. Oddly enough, I can still play Ace Combat 7 Skies Unknown without any problems.

      I ran a benchmark test, but it didn’t provide much insight. Any suggestions or input would be greatly appreciated. It’s frustrating not being able to enjoy games as I did before the upgrade.

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