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Handover documents

By mpho ·
What documents are appropriate to give to a client after a site installation? (Server, Wrkstations & networking, including broadband)

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Collect the pizza boxes, make a tower in the IT room..

by cmatthews In reply to Handover documents

..sorry, couldn't forget some of the all-nighter's we used to pull way back when.

Infrastructure documents:
Electrical panel/circuit info, UPS info, key devices on what breakers, ceiling or floor tray layout routes for cables, etc..

Testing Documents:
NEXT (LanCAT) testing on cable installs (jack-by-jack), bandwidth/latency tests on links, screen grabs of disk/array performance on servers, LAN scan ping tests, etc..

Configuration Data:
Remotely run an audit utility on each server, workstation (reports s/n's, devices, drivers, product keys, installed apps, startups, disk partitions, etc.. Win Audit I believe will put this all in PDF's (named by NetBIOS ID).

I'm sure others can add more..

Another good Audit Tool is the $69 Pro version of SIW (it will even pull passwords):
http://www.gtopala.com

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