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Hanging on Black Sreen during Start-up

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13 replies

by mind boggled

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I am bringing on line a brand new system running Windows XP PRO. The system was running great but now, after moving it from one room to another, the system will not boot up. I can opt out into CMOS and BIOS set up but the system will not fully boot up. Once the Windows XP logo appears, the system goes to blue screen and very shortly after, goes to black screen and hangs. What gives?

13 replies

by thechas

Did you switch monitors when you moved the system?

It sounds like XP is sending your monitor a refresh rate that it cannot handle.

Connect the setup monitor, bootup, and then in display settings, set display settings to the minimum, and set the monitor to a "standard" vga.

Shur down, and swap the monitors.

Now, you should get through the boot process, and be able to setup the new monitor.

Chas

by mind boggled

System monitor (Samsung Syncmaster 151S) worked fine prior to moving system. Once system was moved, I tried to boot up with the system monitor and when that failed, tried to use an older Trinitron, which also failed. The only thing I can see on my screen is the BIOS setup utility if I opt to it, otherwise, my screen hangs on black. Standard windows sounds are heard when boot up is complete but picture is still black.

by lizzy

If you're hearing the windows sounds, windows is probably starting, but you are having a video problem. Can you try a different video adapter in this system? If you have an on board video adapter (on the motherboard) you may have to go into the BIOS to disable it so the system will search for the inserted one. See if the drivers are the correct ones for the one that you disabled or try to change to standard VGA drivers for it to see if you can get the video adapter to work. Please post more comments with what you have found.

Since you are able to see the BIOS set up screen, it is probably not your monitor but your video adapter. You can check to see if Windows is seeing a specific monitor in the device manager and try using a standard monitor instead of a specific one.

by wcp

DO System Restore in Safe Mode. If you cannot boot to Safe Mode, you still can do the SYSTEM RESTORE. Please let me know by posting further information.

by quake_sinatra

NVIDIA (GEFORCE) Cards are notorious for this. change the vid card boot all the way into windows and then shutdown and replace the card. it should work fine after that.

by mind boggled

Thanks for all the help. The answer to my problem ended up being a combination of several answers. I had to boot up the system in safe mode, uninstall the GForce4 driver and reboot. Then the system recognized the hardware and the software was re-installed. Thanks again for the input.

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