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Help and Support Center

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by ladydlee1999

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hello everyone:) my help and support center will not show up no more. can someone tell me how to fix this? My system information will not also show up either to find out the problem. thank you very much

5 replies

by paulp

RIGHT CLICK on the START button.
Click PROPERTIES
Click START MENU Tab
Click START MENU Radio Button
Click CUSTOMIZE
Click ADVANCED Tab
In the section titled "Start Menu Items" scroll down and check Help and Support.
Click OK
Click OK

And your "Help and Support" is back on your Start Menu

by ladydlee1999

Thank you for the answer but the help and support was already on there. The window does not open up. Do I need to reinstall WinXp?

by digital_dna

You should check your services and make sure Help and support is running and set to "Automatic"...

Right click "My Computer" select "Manage". When the window opens expand "Services and Applications" select "Services" and scroll down to "Help and Support". This service should be running. If the service isn't running, right-click and select start. Make sure the "Help and Support" service is set to "Automatic". If its not, right-click and select "Properties" and set it to automatic.

Also note: the path (under properties) should read: C:\WINDOWS\System32\svchost.exe -k netsvcs

Good Luck
ebcdic

by ladydlee1999

To those that help me, I want to say thank you but when I went in the services area, I tried restarting it but it said "error 126 module not found" so I just reinstalled winxp back on.

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