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Help capturing USB hub

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4 replies

by chaptlps

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I am having a very difficult time trying to capture a multiple port generic USB hub. I have tried everything from installing and reinstalling drivers but it still comes up as an "unknown device" and that configuring is unnecessary. Yet I still cannot get my printer to communicate with the computer through this particular port. I had a driver installed for the primary ports and they worked just fine. Now that I have introduced a "splitter" if you will, I cannot get the USB to recognize the printer. I know this sounds like a silly question to you venerable technogeeks. But we all have to start somewhere. Thanks for any input into the matter.

4 replies

by csmith

Sounds like an older USB 1.1 hub.
Common problem when Hub is not 2.0 compliant.
No fix.
Plug the printer directly into the PC.
Regards, Chris

by lst0878

Some older motherboard just won't work with wtih USB hub(due to motherboard chipset problem)

Plug the printer directly into the USB port of the motherboard or get a A/B switch and the neccessary cables to share the onboard USB with other devices if this is troublesome.

by thechas

You should not need drivers, or need to "capture" a USB hub.

Make sure that the switch for powered versus USB powered is in the correct position.

If the printer gets power from the USB port, you may need a powered hub in order to provide enough current.

If you can provide some specifics on your hardware, that would help.

System / motherboard make and model
Printer make and model
Version of Windows

Chas

by wlbowers

Some devices refuse to function through a usb hub.

If you have an empty PCI slot you can install a usb adder card. I usually install a 4 port card.

This will usually end the hub issue.

Lee

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