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HELP OUR PRINT SERVER IS DOWN

By CJOHNSON ·
I HAVE A PROBLEM AND I NEED INPUT NOW!!
WE ARE EXPERIENCING PROBLEMS WITH ONE OF OUR PRINT SERVERS. THE USERS ARE UNABLE TO CONNECT TO THE SERVER. THE SERVER HAS BEEN REBOOTED, BUT THE PRINTERS ARE STILL UNABLE TO CONNECT!!
PLEASE GIVE ME SOME INPUT INTO OTHER POSSIBLE SOLUTIONS TO THIS PROBLEM!! THANK YOU!!
CHRIS

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NOS?

by allen610 In reply to HELP OUR PRINT SERVER IS ...

What network os are you using? Are you using novell or nt or nt2000 or ??? Does your system log have any errors if your using nt? If so whats the errors? If your running novell do you get any errors while loading pserver?

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Slow your roll.

by ab3_tek In reply to HELP OUR PRINT SERVER IS ...

If you called tech support and said that what do you think they would say?... The same thing I will. What kind of server, OS, network topology. Did you do a physical inspection of ALL the components, cabling. Why would rebooting help? Is it the users or the printers that can not connect. Try bad nic or cable or... Wait. If you are in charge of file and print servers then you should know basic troubleshooting.

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THANKS FOR NOTHING;I GAVE NOTHING

by CJOHNSON In reply to Slow your roll.

I'M GLAD YOU GUYS RESPONDED TO MY CALL FOR HELP! WE WERE FACING A CRISIS, AND I WANTED SOME INPUT (ANY INPUT)FAST! IT WAS MY FIRST TIME USING THIS SERVICE AND IN MY HASTE I LEFT SOME KEY INFORMATION OUT OF MY REQUEST (LIKE THE OPERATING SYSTEM,ERROR MESSAGES,ETC.). AS FAR AS REBOOTING THE SERVER; THAT WAS'NT MY CALL (OUR SO-CALLED NETWORK GURU THOUGHT OF THAT ONE!). FOR THE GUY WHO THOUGHT I WAS IN CHARGE OF THIS AND SHOULD KNOW BASIC TROUBLESHOOTING, I HAVE TWO THINGS TO SAY:FIRST, NO I AM NOT A NETWORKING GUY. SECONDLY, BUT I FIXED THIS PROBLEM!! THANKS AGAIN FOR THE HELP!(SMILE)

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Well...

by ab3_tek In reply to THANKS FOR NOTHING;I GAVE ...

What was the problem. (please stop shouting)

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