How do I delete a laptop password?

As far as I can discover:

The only way to remove the password on HP computers now is via the telephone.
There's apparently a "SYSTEM HASH CODE" that HP installs in the units which is a
5 or 6 digit number recoverable through a database HP has in their password departments and can only br given out by telephone.

Is this the password in XP?
Then try this:
http://home.eunet.no/~pnordahl/ntpasswd/index.html

hope this helps

Because of the ease wwith which laptops can be stolen, BIOS passwords on laptops cannot be reset in the same manner as on desktops.

Most (if not all) vendors require you to either take your laptop to an authorized reseller/repair facility, or call their Tech support line in order to reset these passwords. Most (if not all) vendors will also want some sort of proof of purchase to indicate that the laptop is truly yours. This not so much an indication of lack of trust as it is an acknowledgement of the growing problem of stolen laptops.

Thanks, Guys! Everyone was very helpful! (I didn't know about the embedded code by HP...) The problem has been solved! Thanks for the help.
Sherry

This question was closed by the author

I'm sorry, DKlippert! You were the MOST helpful! I meant to give YOU the accepted solution!
my mistake!
Sherry