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How many technicien i need?

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I have 450 pcs devided in 4 sites in my company and i need to know how many help desk people i need to maintain these pcs?

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by jschein

1 tech can handle 1000 pc's per....

There is no proper formula. What information you need is this...

Age of pc's - 3-5 yrs is replacement age

Location of pc's... Within a 1 mile radius? 50 miles apart (different nodes / branches)

Competency of technician.

1 tech per 150 pc's is ridiculous and an overcharge to the company.

If you plan on re-imaging / rebuilding / re-distributing new systems, then yes, hire addt'l help PART TIME to save on cost.

If you have remote branches that need a tech for the routers / pc's / printers / hubs, then you will need a tech per location if it is a dire responsibility to maintain those systems 24 /7.

Good luck

by jennifer.gardner

There's no reason that 1 (competent) tech couldn't handle each site. You then also wouldn't need to worry about travel expense between sites.

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