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How to improve Dealing room support?

By azadi98 ·
I am working as Dealing room IT coordinator in a big bank in my country, I would like to know how to improve the services provided to the 50 users (dealers) which I support (business and technical wise). The applications used are as follows:
-OS WinNT 4.0 with SP4
- Reuters terminals software
- Bloomberg terminal software
- Office 97
- Outlook as email

The hardware details are:
- Compaq Deskpro EN series 350MHz
- 128MB memory
- Dual VGA cards (which supports up to 4 monitors)

Could some one advice me please how to improve the security, backup system, disaster recovery etc..


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