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HP 5550 problem

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by slberg

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The print head on my HP 5550 was moved to the far left by one of my nephews. Printer head won't move back after shutting down and switching on again. HP support was product is now on my dime. Also can't figure out how these were put together as it seems to lack most of the screws/bolts for the covers. Anyone taken this apart and if so, how? Can the print head be moved back to its original position? Thanks.

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by david_thomson

Hello,
My experience suggests that the Head has been pushed 'to the limit' (there is a notch to stop printheads moving too far).
Unfortunately, the only solution is to try and physically move the head (with a little gentle force) into the centre.
Before trying this however you need to make sure the machine is still functional - normally when the box is turned on does the head groan and winches grind? If so then this solution will work.
Without further info, this is all I can suggest.
regards,
David Thomson

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