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HP DeskJet 5650 print server problems

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by cscheiderman

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My co-worker and I have run into an issue involving HP DeskJet 5650s set up on a Windows Server 2003 print server. Any print jobs, except dos prints, work half the time. The other half just sit in the print que and hold up the system. Lishts flash, "no one is home". If we use a print driver from another hp product, the print jobs work, although garbled (as they aught to be). The problem existed on the previous Windows 2000 server too.
HP's official comment was that they do not support 5650s networked. Although their specifications state so.
Anyone have any ideas?

4 replies

by bfilmfan

Is the printer connected directly to the Windows 2003 server?

Or through a user's system?

Or through a HP jetport?

by bfilmfan

If you connect the printer directly to the 2000 server, does the issue still occur? Trying to eliminate the driver as the issue here.

by cscheiderman

They are set up on jetdirect 170x, but shared off of a 2000 server, being accessed by a 2003 terminal server.

by dnichols

What other drivers were you able to use (the garbled one)? Was this a successful workaround?

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