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HP printers randomly prints blank page

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Hello All,

I have several HP Laserjet 5si networked printers which
seem to randomly print out a blank page following a legitimate print job. This annoying problem occurs regardless of what application I'm trying to print from. Please keep in mind that the problem is inconsistent. Does anybody have any idea why this might be happening and how this can be corrected?

Thanks in advance!

7 replies

by johnm

Since it is happening on several printers, it is either the printer driver or user input. Since it is not consistent, it is probably user input. I usually see it when a user adds extra hard returns (line feeds or enters) as they type, which creates extra, valid blank lines in the document. If they go up into the document to make changes, then jump back to the end of the last paragraph, enter a couple of line feeds and start a new paragraph, then repeat this a few times, the user can build upfrom a few lines to a page of blank lines. If they extend across a page break, you get a blank page printed at the end. The easy test is to pull up the offending document and go to the bottom of it. If there are multiple blank lines past the lastparagraph or signature, you have found the cause. If not, check for a newer driver. Solution to a user input problem is to retrain the typist - an occasional blank page may be cheap in comparison.

by semi-pro 64

We have had similar problems with other laserjet. I have found is reinstall the drive helps fix many of the same problem. If you have a print server, uninstall the drive and reinstall (you may try a different port as well). If you have the drivers locally on the station uninstalled them from there. You made have to ripe the dll's out by going to the folder and deleting them, restart, the install again. You can find where the .dlls are by printing a test page from the print properties.

by isys

Is it random or does it happen every time for certain users? There's a network printer setting called "Form Feed", which if enabled will do this. Look at the printer setup.

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