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HSP56 Micromodem & Windows XP Prof.

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by jamie_201075

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Hi Techrepublic,

If you could help me with the configuration of my HSP56 Micromodem onto Windows XP prof I would be greatly appreciated.

1) I have downloaded the upgrade driver for my modem to run on XP but I still have trouble configuring. Can you help?

2) I ran Windows 98se prior to installing XP & my modem was working fine. It had a listing "HSP56 Generic Micromodem" registered under modems in the Device Manager Now under the Device Manager it reads "unknown modem" . Do you know why?

3) If there is no modem listings at all under the "Device Manager" function does that mean I have accidently uninstalled all modems listed?

Thanks in advance,

1 reply

by bradq

1 and 2. Extract the files for the driver upgrade into a folder on your computer. ex (C:\modem). Go into Device Manager. Right click on the "unknown modem" and click on "properties" and then the "driver" tab. Click on "update driver". Click "installfrom specific location". Choose "include this location in the search" and browse to C:\modem or wherever your driver files for the modem are. That should let you change your driver to the correct one.

3. If there are no modems in device manager, either it's not here anymore or Windows is not detecting it. When you're in device manager, you can right-click on any device and choose "scan for hardware changes" and it will check your machine for any new devices.

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