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I need help please!

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Hello...I have an external modem FCC Number:H52TP-3020 and Serial number:0h033238E, I have lost my software disc and am trying hard to find software for it as it does not have a brand writen on the casing......Can you please help me in providing software for this product as I am stuck........Thankyou.

8 replies

by thechas

Go to www.modemhelp.org
or www.driverguide.com
Either has tools to help you identify who made the modem, and to help you get to the correct web site for the driver.

by lizzy

You can try searching the FCC data base for existing (not just applied for) FCC ID numbers at:

http://www.fcc.gov/oet/fccid/

There are no spaces in the URL.

Best wishes.

by lizzy

Once you have an idea of what modem you have, try drivers from the manufacturer's site (if you come up w\ the mfr. definitely) or from various driver sites like the previously mentioned driverguide site. Other free driver sites are:
http://www.drivershq.com/

http://www.mrdriver.com/

http://www.driversplanet.com/
(there are no spaces in the URL)
Try what you feel is the most likely driver. If it doesn't work, uninstall and try another until you get it to work. This seems like a lot of work and time for you to spend on this. Have you checked with any local agencies? They may be able to refer you to a volunteer organization nearby that could do this for you or better yet, give you a donated modem that they have the current driversfor!

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