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IE and Windows 2k Explorer crashing

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5 replies

by alexfilkin

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One of the guys I work with is getting an application crash every time he tries to open IE and Windows Explorer on his Win2K machine. He has scanned for viruses using 2 different programs and his system comes up clean. He says he has got all the latest updates.

He installed Netscape and that works fine so the problem appears to be related to IE. Anyone got any ideas?

5 replies

by thechas

Check for an update for the video driver.

This is very necessary if he has IE6 installed.

If he has an older video card that has a driver over 18 months old, I would install a new video card.

Chas

by sgt_shultz

wow. video card, eh? that's weird, haven't see it but will now be on the lookout...
what is the application crash? maybe we can look up up for you on support.microsoft.com.
meanwhile, are both browsers set to same home page..?

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