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IE error

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by terriblunt

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In the last week when my husband is surfing around the CNN web site, he gets an IE application error which kicks him out. This hasn't happened on any other site. I tried taking off some of the protections of the firewall program, but it still happens. The only thing different is a weekly AV update from Norton. We are using Windows 2000 IE 5.5. Anyone have a clue what to look for?

9 replies

by pjharris999

You may want to try TEMPORARILY disabling the firewall and Norton COMPLETELY to perform the necessary troubleshooting.

by erlu

Delete the temporary internet files. corrupt files from a particular site sometimes clog the works. Also keep your version of IE up to date with service packs/patches.

by dmiles

This could be a corrupt IE that you can try repairing through the Add/Remove Programs

Update service pack to current version or update to the latest version of IE6

by erlu

Delete the temporary internet files. corrupt files from a particular site sometimes clog the works. Also keep your version of IE up to date with service packs/patches.

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