Images on Windows 98

I would check her video settings. If her system is set for 16 colors (or even 256) or 640x480 resolution, etc then it will definitely make images look bad. Make sure she has the correct video driver and that her settings are for high quality graphics. I would recommend at least 800x600 and 16 bit (High Color). This is particularly the case if the colors look crazy and blotchy on her screen. You can check her video settings by right clicking on the desktop, selecting properties and then settings.

Good luck! Hope this helps

You might want to swap computer monitors (if you have another computer in the house) just to see if the problem follows the monitor.

If the monitor looks fuzzy/distorted on another computer, then the monitor is getting old and needs to be repaired or replaced.

If the monitor looks fine on another computer, swap the monitor back and check her software settings and video refresh rate. If nothing seems to help with the software settings, then go to the video card manufacturer and see if you can download updated drivers and see if that helps.

Generally distortion and fuzziness are caused by normal monitor use and age. You probably will need to replace the monitor.