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Infrared on Windows 2000 Pro

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by bobbyjgr Jan 20, 2003 last reply Jan 27, 2003

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I have a Compaq laptop E500 running Win2k pro, the problem is when I look at my infrared port in device manager it has a yellow exclamation and is giving me a code 10 error, does anyone know how to correct this? I tryed to remove the device and add it again but with the same result error code 10. I have other laptops that are Compaq E500's and they all work fine.

Thanks in advance,

5 replies

by rboggio1 Jan 20, 2003

I would suspect in the hardware properties that device is "disabled in the profile". Check and see if the disable this device is checked. If so uncheck it and reboot. If that is not the case look in the BIOS, the IR port may be disabled. That would be under Inegrated Periphials "Comm Ports" I don't know right off the top of my head how to enter the Compaq BIOS setup utiltiy it will tell you in the manuel or on there website.