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Installing my scanner

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by kk909

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I am having problems installing my scanner, it says it is being installed but at the end of it it has not, it says that a Windows program called MVRT20.dll is preventing it from being completed. I can go to find files and find this file, but I can't do anything with it. Can someon please tell me, what this is and how I can get rid of it so I can get my scanner installed. The scanner will work, up to the point of the end of the aaarm up and that is it, it stops and won't go any further. I would appreciate it if someone could help me. Someone said I need a new scanner, but if this is a program that is in the way, it will just do the same thing to the new one, right

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by tech_wiz03

scanners camera and webcams pose an interesting problem depending on the operating system and drivers.

If you running winNT/2K/XP you may find that you need to loggin as administrator before you can install the scanner. Also if you had a failed scanner attempt you may have partial snipits of the scanner stuff that didn't get cleared out. Another sore point is that these operating systems have their own twain drivers which are protected by the op-system often as your scanner software drivers install, the operating system comes along right behind your installation and restores the originals. Brick-Bats to microsoft's lack of forsight. I have 3 scanners that run perfect under win3.11 (1) / win95 (3)/ win98 (3)/ linux (2) but under win2k (0) even with the new win2k drivers from the manufacturer.

First try and see if your manufacturer has support info for your op-sys (most do).

hope this helps
rick

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