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Internet connection problem

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Recently I can not connection to the internet. I have ADSL and Dial up. Everytime I try to connect, it tells me it can not find the DNS server. This happens with both Netscape and Explorer.

I have spoke to a few people and they say it is virus, yet norton does not find any viruses.

10 replies

by allentech

try to upgrade your internet explorer or netscape,maybe it can help to fix those bugs on some of your dll files. you can also try to ping and check if you are connected but your explorer has bug. if it has bug, im afraid you have to re-install your OS

by allentech

try to upgrade your internet explorer or netscape,maybe it can help to fix those bugs on some of your dll files. you can also try to ping and check if you are connected but your explorer has bug. if it has bug, im afraid you have to re-install your OS

by allentech

try to upgrade your internet explorer or netscape,maybe it can help to fix those bugs on some of your dll files. you can also try to ping and check if you are connected but your explorer has bug. if it has bug, im afraid you have to re-install your OS

by skitzizzy

Hello,

Before reinstalling both browsers :-

Compare your DUN settings to the DNS settings provided by your dial-up ISP.

Compare your network card properties for broadband with the settings provided by your ADSL provider.

Compare your proxy network settings for IE (Tools --> Internet Options --> Connections Tab --> LAN Settings ) and netscape (Edit --> Preferences --> Advanced --> Proxies) to the settings required to connect to your ISP.

Hope this helps,

Andy

by edsdave

Communications has probably become corrupted. If you are using one of the Windows desktop OS's,(95, 98, ME) go to the Control Panel, Add/Remove programs, Windows Setup tab and remove the checkmark from Communications. Reboot your computer and go back and replace checkmark and click on details button. Make sure that only those things you use are checked and follow the on screen commands.

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