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Invalid page fault at kernel32.dll

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6 replies

by saltglass

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Running win/98 with visoneer 8600 flatbed scanner.
when clicking on the open desktop of visioneer or dragging folder to any link, the page fault occurs. System locks and only option is to shut off power switch and reboot. Did uninstall and reinstall same problem.

Thanks for the help

Wayne

6 replies

by dmiles

kernel32.dll is the core of the operating system,and it would be wise to reinstall Windows operating system
The other thing to try is to boot into safe mode and uninstall the scanner and see if this will help before doing a reinstall

by zlitocook

Is that the compleat message? Or is there more with it? MS has a ton of these errors listed but there is always more of the message listed.

by saltglass

It lists the address at 015f:bff7a379 and I have followed suggestion as in answer #1 but still same problem exists.I have no problem in any other application, just visioneer.

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