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KERNEL32

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by michelle_lee_pineau

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I HAVE AN HP PAVILION 8754C, AND I'M RUNNING WINDOWS ME, AND HAVE 128MB OF RAM AND 18 GIGS OF FREE HARD DRIVE SPACE AVAILABLE, I HAVE NORTON FIREWALL, ANTI-VIRUS AND SYSTEMWORKS 2002 ON MY COMPUTER. MY QUESTION IS - I KEEP GETTING THIS "KERNEL32 HAS CAUSED AN ERROR IN UNKNOWN. UNKNOWN WILL NOW CLOSE." SO WHEN I HIT CLOSE THIS WINDOW WITH THIS ERROR MSSG, IT KEEPS COMING BACK IMMEDIATLEY,CTRL ALT DEL WON'T SHUT THE COMPUTER DOWN AND SO I HAVE TO TURN THE POWER OFF ON THE POWER BAR. I AM GETTING THIS QUITE OFTEN AND MY COMPUTER ISN'T EXACTLY FUNCTIONING THE WAY IT SHOULD BE. I CAN DEFINATELY SAY THAT MY EXPLORER BROWSER FREEZES UP ALL OF THE TIME. ISN'T KERNEL32 A RAM OR HARD DRIVE SPACE ISSUE? AND WHAT CAN I DO TO FIX THIS PROBLEM WITHOUT USING MY RECOVERY CD'S??
HELP PLEASE

7 replies

by pinoy_teknik

The Kernel32.dll file handles memory management, input/output operations, and interrupts. When you start Windows, Kernel32.dll is loaded into a protected memory space so that other programs do not take over that memory space.

TRY TO SWAP THOSE STICK OF RAM!!!

IF MEMORY ARE SURELY IN GOOD CONDITION!!!
And maybe some application may take over that memory space, so the error is generated.. Have you tried to Uninstall Some of application, For example, You're Anti-Virus after uninstallingobserve if the error goes again, if still there try another application untill you know the program that co'z the error..

by ann777

You don't want to hear this since you don't want to use your recovery cds... but it's very possible that the kernal32 error is not caused by hardware.

Usually, I recommend that people wipe the hdd and start over. Kernal errors can be the result of users' registry files corrupted with no-longer used data, and i recommend that people re-image or start over as a first option.

If you have the resources to try you memory in another computer, then try that. If you do not have problems with the memory or kernal errors, then your problem is most likely software related.

Sorry.

by evileyejoe

I've never used Windows ME so I'm not sure what the swap file is called but in 95/98 it is win386.swp.

Now... here are a few things you can do before I get back to the win386.swp.
Delete everything in the temp directories including c:\temp and c:\windows\temp.

Delete the IE temp files.

Empty the recycle bin

Delete your swap file. You can do this by adding a line to your autoexec.bat file and rebooting your computer. In windows 95/98 it would be del c:\windows\win386.swp. You cando a search for the .swp file. After the reboot, you want to remove that line from the autoexec.bat file.

You also may want to run a scandisk and defrag but the above ususally fixes my kernel32 errors.

Good luck

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