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Keyboard and Mouse Problems

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by frstdone

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I?m having two problems with my mouse I hope someone can help me with. The first problem is that when I click on the ?start? menu and select ?programs,? I can no longer right click to bring up the menu that starts with ?open? and ends with ?properties.? Most importantly to me, I can no longer ?sort by name.? I tried using my keyboard instead, thinking it was a problem with the mouse but that won?t work either. I can right click anywhere else on the computer and use the keyboard to bring up menus without a problem. I?ve tried uninstalling the drivers and reinstalling them. I?ve tried removing the mouse physically and I?ve also uninstalled and reinstalled the Intellimouse software. Nothing seems to work.

The other problem I have iswith my wheel. Whenever I restart or cold boot the computer, I can only scroll one line at a time no matter how many times I change this to a different number in the control panel. I have uninstalled and reinstalled both the drivers and Intellimouse software and that doesn?t help.

I?m running a PIII Gateway Solo 9550 with Windows XP Professional and am using a Microsoft optical wheel mouse. I?ve made no changes to my system before these problems began occurring. Please help.

10 replies

by frstdone

I've already tried System Restore, that dosen't work, neither does TweakUI. The link in #3 doesn't work. Maybe I need a registry edit or something.

by been there

I found that both Innteli-mouse and inteli-keyboard from MS had problems runing in Windows ME. went to a generic keyboard-mouse. Was using an Asus MB. Drop that combo and went to a HP. There is an Kowledge base article but I forget the number. Do a search for article. You may find a solution.:)

by herrlizard

I actually ran into that same problem a while back; I don't know how it happened, but the "Enable dragging & dropping" setting in the Advanced tab of the "Customize Start Menu" dialogue got unchecked. Right-click your Start menu, select Properties,click "Customize..." and find the "Enable dragging & dropping" checkbox - check it, click OK, APPLY, OK and see if it worked. If not, may the Force be with you.

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