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Keyboard locks up when going to the net.

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by dnc

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When logging onto the Internet, I have to unplug the keyboard and then plug it back in again in order for it to work. This is on an HP Pavilion computer. I've tried a different keyboard with the same result.

3 replies

by ann777

If this is not a USB keyboard, then you risk shorting out your keyboard/systemboard port.

See if you can find out which other resources are using the same memory address/IRQ as the keyboard. If you connect to the Internet via a modem, then that is where I would start the search. Look for a conflicting resource...

by dnc

Thank You Anna777 for your response. I found that the system had a HP "Hot Key" Keyboard w/ software that would only allow the Hotkeys to work while in the internet. This person had not ever used the hotkeys before, so we removed the software and all worked just fine. I reinstalled the software and set up to utilize the hotkeys AND the keyboard while in the internet. All is well. Thank You again for your response. It got me to start looking in a different direction, which helped. Dave

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