Desktop

Ask something
Discussion Locked

Keyboard plugged in no WIN2K, why?

0 helpful
9 replies

by paul7410 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Dell - WIN2000 OS SP1 - No Virus's
PC not restarted in about 3 weeks. Within or before that 3 weeks only installed Stomp Backup MyPC and Roxio Easy CD 5.1. Restarted machine would reach WIN2K splash screen (with blue status bar across bottom) andhangs there. Did a lot of troubleshooting, but nothing seems to help. Finally I unplugged everything and it restarted. By process of elimination I found that if keyboard is plugged in, it will hang. Since I am on SP1 I can't plug in USB keyboard, nor can I plug keyboard in when at log in screen... won't work. Had MotherBoard replace thinking it was PS/2 slot... nope. Replaced all KB cache files.. nope.. system restore.. nope... system only install.. nope... anyone heard of this?

9 replies

by paul7410

Yes I have tried both a boot disk and other keyboards. No luck though. I did a system files restore... nothing.

by qballrail

During POST, do the keyboard lights flash?
If system will respond to keyboard commands, before loading GUI, go to your BIOS setup screen (usually DEL just before mem test), check to be sure your PS2 ports under Integrated Peripherals are on.
Ifyou can boot to Safe Mode (F8 after POST), try troubleshooting from there. If you have keyboard functions in Safe Mode, there is a resource conflict. Check your Device Manager for keyboard conflicts.
If that doesn't work, you might consider reloading OS and install SP2. But I think the default keyboard driver files are corrupt. GIve this a try and let me know the results.

Good Luck!

by qballrail

Also, if you had keyboard functions BEFORE installing those apps, and if you can function in Safe mode, remove those programs and see what happens.

by paul7410

The keyboards only light up during when it actually does restart succesfully. What I ended up doing was reinstalling the drivers for the video card and ACPI devices.. that seemed to cure it.

This discussion is closed to new replies.