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keys don't work

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10 replies

by sally3055

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I have a Dell laptop w/win2000 with Windows NT. I am unable to logon because nothing happens when I press Ctrl/Alt/Del to login. None of my keys seem to be working.

10 replies

by kbud

has it ever worked ??have the keyboard checked out to be sure that it is working

by sally3055

The laptop was working fine earlier today. Could I have pressed something inadvertently to lock the keyboard?

by ann777

Your best option is to call Dell Support with the model and serial number of your laptop...

once they have that info, then may be able to direct you to a local authorized repair shop, or to send you a keyboard (if that is indeed the problem) or to direct you over the phone to check the keyboard cable to the systemboard (it may have slipped out).

by dynamo2003

Try Tottenham Court Road where the keyboard could be swapped for a fuctional one (then you cough up). Seems like you keyboard either needs cleaning or replacing.

by sgt_shultz

can you put an external ps2 keyboard on? turn off computer, put on keyboard, reboot. new keyboard should work. i have seen these keyboards fail, usually intermittent at first then completely quit. good luck...

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