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keys don't work

By sally3055 ·
I have a Dell laptop w/win2000 with Windows NT. I am unable to logon because nothing happens when I press Ctrl/Alt/Del to login. None of my keys seem to be working.

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keys don't work

by kbud In reply to keys don't work

has it ever worked ??have the keyboard checked out to be sure that it is working

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keys don't work

by sally3055 In reply to keys don't work

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keys don't work

by sally3055 In reply to keys don't work

The laptop was working fine earlier today. Could I have pressed something inadvertently to lock the keyboard?

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keys don't work

by Ann777 In reply to keys don't work

Your best option is to call Dell Support with the model and serial number of your laptop...

once they have that info, then may be able to direct you to a local authorized repair shop, or to send you a keyboard (if that is indeed the problem) or to direct you over the phone to check the keyboard cable to the systemboard (it may have slipped out).

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keys don't work

by sally3055 In reply to keys don't work

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keys don't work

by Dynamo2003 In reply to keys don't work

Try Tottenham Court Road where the keyboard could be swapped for a fuctional one (then you cough up). Seems like you keyboard either needs cleaning or replacing.

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keys don't work

by sally3055 In reply to keys don't work

I appreciate the attempt to help!

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keys don't work

by sgt_shultz In reply to keys don't work

can you put an external ps2 keyboard on? turn off computer, put on keyboard, reboot. new keyboard should work. i have seen these keyboards fail, usually intermittent at first then completely quit. good luck...

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keys don't work

by sally3055 In reply to keys don't work

No external keyboard but good idea for future troubleshooting. Thanks.

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keys don't work

by sally3055 In reply to keys don't work

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10 total posts (Page 1 of 1)  

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