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laptop shuts down randomly

By dgore ·
I have a IBM TP A21M running win2k. All of a sudden it will just shut down while in the middle of working in windows. It will actually do this at any time including while booting up. I know the hard drive's good and it is not a power issue. I ran a virus scan but nothing detected. Could it be overheating?

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by Joseph Moore In reply to laptop shuts down randoml ...

Sounds like a driver issue. You should check the Event Viewer logs for anything of use there. There might be a reference to a bugcheck due to a .SYS file.
Once you find out which is causing the problem, you can look into fixing it.

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