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laptop with lock showing

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by ppatterson

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I have a laptop that is being donated to a public school, and it shows the actual lock in the upper left hand corner of the screen. How do I unlock

4 replies

by ian boothby

You really ought to reformat the laptop if you are donating it to a school. This will sort out your problem AND stop any compromising occurences with any (hidden) data on the hard drive.

by gigelul

Check in BIOS.
Using [del] or [F1} or [F10] or ... depends by the BIOS/computer manufacturer, you can enter in BIOS
Find administrator\supervisor password and boot password and delete all.

by donmars

The bios level password is enabled. Unless you know that password then you wont get pass that screen. One way is to go to bios setup and disable that user password setting. Pressing F2 or F10 or F12 on boot up should get you in. One problem... chances are the administrator bios level password is probably set also, so now you wont even be able to get into bios unless you know that password. only way to disable that is to pull the small battery inside the laptop. This is not as easy a thing to do as in a desktop. You may need a technician to help with that since entry into the case is required. Good Luck.

by klt190

Have you tried disconnecting the jumper on the motherboard? This usually unlocks. If it is an IBM thinkpad, Some of these have bios locks on them and are not unlocked unless you take to a specialist and pay $150.

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