General discussion
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Topic
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Laptop…Operating System not Found !!!
LockedHere is the problem, I work for a Computer Store as a PC Tech, I ran into a problem that I haven’t been able to fix. I have a Laptop, WinXP, Generic brand (It’s in Spanish too.) Here is what I was told that happened: They owner got a msg. stating that the Anti Virus was expired, then received a 2nd msg. stating that Windows XP had a fatal error and if it wasn’t closed all information would be lost. The LT turned off, then when it was restarted, the msg. OPERATING SYSTEM NOT FOUND, was displayed at the top left of the screen. This Laptop is used for accounting purposes, so the owner doesn’t want to Format it, just to reinstall WinXP. Now, I tried that, I get a msg. that Windows could not find a hard drive and aborted installation. I understand that a regular Boot Disk won’t work because MS DOS doesn’t have partition on the drive. I think because it has something to do with NT…it isn’t a FAT drive. What is the deal, I think I am lost….PLEASE HELP….How can I reinstall XP and hopefully rescue the information on the HD…..ASAP