Lexmark x125 Printer issue

I have a new Lexmark X125 printer and when I print from the computer it works great. However when I do a color copy or a fax the print is not very clear and is not completely black it has a pink tone to it. Is there some driver that I may be missing? Should I try to uninstall and then reinstall the printer and software? I am out of ideas and cannot make this work when doing color. If I change the setting to black the print is fine.