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Linksys cable modem

By ghost11542 ·
I need to know if anybody out their could tell me when i apply power to the cable modem the only lights go on is the power and the ds is it the cable modem bad?

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Cable modem may be in offline mode.

by stress junkie In reply to Linksys cable modem

That sounds like my cable modem when it is in offline mode. Press the online/offline button and see what happens.

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Could be your ISP

by JWolfe In reply to Linksys cable modem

Note that the DS light is telling you that your downstream network is communicating. The lack of a "US" (Upstream) or "Internet" lights tells me that either your modem is "broken", or your signal from the ISP is missing. I would contact your ISP for some quick over-the-phone troubleshooting to get more information. It very well may necessitate a Technician visit to verify signal strength at your location. Be advised that they will lean heavily toward "you need a new modem", even if you don't.

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