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LJ 5si jamming and paper is under tray3

By RG11 ·
I have a 5si with a duplexor. It has about 400k on it. About 100-150k pages ago I got a new fuser,duplexor,PU rollers above the trays. Then the fusor gear broke and we got another fusor about 60-70k pages ago. Tray 3 has always jammed so we dont use it. Tray 2 just started jamming. I will have an accordian wrinkled paper in the fusor and I will have multiple pages under tray 3. This is happening very frequent now. I started using the feeder tray 1 and it seems to work so far.. What worn parts could cause these issues?

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by jschein In reply to LJ 5si jamming and paper ...

Reset the fuser - pull it ut, check the gears, firmly place back in. If it happens @ the fuser, it is the fuser.

If the pickup in the trays binds paper - paper if forwarded only half an inch and stops, then you need to replace the rollers for that tray.

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by RG11 In reply to

The fuser looks fine... the pick up in the trays are also new...
The paper will go under the tray 3 somehow as they go through the paper path and I think this is causing the other pages in the path to jam. I took out tray 3 and watched this happen. Paper would come down under tray 3 from the left side...

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by Boricua65 In reply to LJ 5si jamming and paper ...

Just a thought.

There may be a paper jammed in that area where it can't be seen. Perhaps someone pulled a paper jam out but left a little piece inside.

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by RG11 In reply to

I checked the paper path, visable rollers, removed toner, duplexer, fuser, trays..

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by RG11 In reply to LJ 5si jamming and paper ...

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