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Lock up on drop down box on Win 2K pro

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I'm on a Novell Netware 3.x network. The 6 users in my directory tree all have Win 2k Pro workstations. They are identical Dell OPtiplex PC's, ordered at the same time and the hard drives were ghosted from one machine. 2 of the machines lock up onoccasion when the user is clicks on the arrow in the drop down box. Example; in MS Word, going to open or save a file, click on arrow in drop down box to choose file and/or location and the PC locks up. The same thing happens in IE v.6.0 when you start to type your web address and the box drops down to show you similar addresses you've recently visited. Here's the really bizarre part - when trying to end the task with TASK MANAGER, the error that pops up is "cannot end (or close) program becauser debugger is running. End debugger and then close program" This becomes an endless loop until the PC is powered down. We have wiped out the hard drives and re-ghosted, updated all programs with every patch and this still happens. One last bit of info, the machines are running a vendor's Oracle based software program. Could that be where this debugger error is coming from? MSSQL Server begins running upon login and in active in the System Tray. We are at our wits end. Please help!

5 replies

by j.a.lawrence

I'd check the versions on MSCOMCTL, the Microsoft Common controls, of which dropdown is a part. These guys come in a whole slew of version Comctlv2, v3, etc.

Find all of them with Searcg, check the versions on them, & check your PATH. See which one is evaluating 1st.

by isadmin

Presuming you've checked event viewer etc and been onto the microsoft knowlegde base and spoken to the vendor of the machines you have probably covered most things. I would wipe one of the machines, build it manually and then if happy, ghost the others off that one. This sounds like a lot of work but you can either do it now or carry on having the same problems for the next 2 months.
Good luck, I don't mind if you regect this because I know you're looking for a quick fix but do leave a comment.

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