Question

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LogMeIn Connection

By todd ·
I am setting up a client PC with LogMeIn in a Server2003 domain. The user has Power User rights on the local PC, but the connection fails due to a login error to the domain. Says 'The operator or administrator has refused the request. (4320)'
How can I allow this user access without giving full Administrative control at the server?
Thanks. TC

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answer swiped from logmein support forum, see below

by robo_dev In reply to LogMeIn Connection

Once connected to the target computer as an administrator (the computer you want to access remotely):

* If you are using LogMeIn Pro, go to Preferences > Security settings > Access Control
* If you are using LogMeIn IT Reach, go to Security > Access Control.

Please note: To get to the LogMeIn Menu screen or the Dashboard you may have to log in as the Local Administrator to the computer when you open LogMeIn locally and shown the blue authentication screen.

1. Then click on Add > List Users and Groups, and find the user for whom you wish to specify permissions.
2. Edit the permissions on the right side of the page. The options will explain themselves if you move your mouse over the checkboxes.
3. Once a user has been added with at least login rights, they will be able to access the target computer by using the non-administrator username and password.

When you setup users in Access Control, you can give them full control or set specific permissions. If you wish to give them only certain permissions, then you should leave the boxes in the "Configure" section unchecked. That way, the user won't be able to change any LogMeIn settings in Preferences.

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Thanks!

by todd In reply to answer swiped from logmei ...

Thanks robo_dev, I was digging in the wrong place for the answer.
TC

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