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looking for a descent troubleshoot tool

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Hi Guys

I am looking for a descent troubleshoot tool that will work from stiffy, Linux, UNIX and Windows??
I am a technician new to the trade and my work demands that I must troubleshoot dumb terminals as well as PC?s to see if all the hardwareis ok!! The hardware is usually the basics like display card, network card, line ports, serial ports, CPU, burn in tests on the PC?s and some other controllers.

I would appreciate help very much

Thanks
Melt
meltvn@mweb.co.za

7 replies

by hrhold1

The 'Memory Doctor' website still has a memory test program and it has an associated 'burn in'.
As far as network - use the built-in commands; tracert,ping nslookup with their switches to check network cards. You know that 'no light means dead card' right? MSD in windows is still a good tool.

hope this helps . H

by dcosgrove

I have used pc check from eursoft for some time now. It will work on ant machine that can boot from a floppy, though it seems to misread some of the newest processors. The full version comes with loopbacks for serial and parallel ports (even 25 pin serial ports) and the newest even has usb loopbacks. It works well for memory, processor and M/B but I'm not real convinced of it's value for graphics cards. It cost me about 85 bucks for the whole package and I use it often. They even send upgrades evry so often, and recently they sent me one usb loopback. Good luck in your search, there are a lot of products out there.

by meltvn

Thanks good site but I live in Africa and that tool is 3 months salary. Sorry

by dgust

Often the best tool is your brain. Software that tells you what is wrong reies on the system working well enough for it to work itself. You will find that spare cards and familiarity with Windows Control Panel will go a long way to troubleshooting PCs. Often a different brand of card can be loaded for a graphiics card or network card and using their own drivers will point out if the original cards and or their drivers are bad. Component swapping is a simple quick way to get a system working quickly and easily. Be sure to mark the puilled out unit with the problem that necessitated it's removal so you can chek it out at your shop more thoroughly.

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