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Loss of Keyboard

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7 replies

by ssg0487 Apr 16, 2001 last reply Jun 2, 2002

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I am a Hardware Technician working with Dell Optiplex GX1 Computers of various speeds, and I have a recurring problem that is hard to trace. What happens is that the user will be using the computer, and the keyboard will stop responding. It does not seem to happen when running a specific application, but rather seems to happen for no reason. Any thoughts as to what is going on here?

SSG...

7 replies

by gosher26 Apr 16, 2001

Dell offers a keyboard patch for many of the OptiPlex models. The patch is called "Silkb-sp.exe". Search for it on Dell Support, and download and install onto your GX1.

by ssg0487 Apr 26, 2001

Wrong type of keyboard!!!

by estebandelatorre Apr 17, 2001

It seems to me that you can continue using the pc with a mouse - Right?
If yes
There is a patch available at Dell
If NO,
This is a comon windows HANG!!