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Manual Feed Tray Default Problem

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5 replies

by rajgitaa

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We have an HP 9000 printer which is always defaulting to the manual feed tray when set to "automatically select". I've tried to remove Tray 1 and Tray 1 (manual), but it still won't default to Tray 2.

My boss is getting frustrated - as well as myself. Please help.

5 replies

by cwill0303

Hi, in your printer properties, set the tray to Tray 2 and that should make Tray 2 the default tray. Under "automatically select" it will pick the manual. Hope this helps!

by rajgitaa

Unfortunately, that was what I told my users to do instead of using automatically select. But that is just a bandaid. Many times they have to use manual feed for labels or envelopes...Plus there are about 35 people just using that particular printer (HP 9000dn).

Thanks for the help though.

by crossbeforeme

Press the Menu button on the Control Panel until "Paper Handling Menu" shows on the LCD.

Press the Item button until "Tray 1 Mode = First" shows on the LCD.

Press the Value button until "Cassette" shows on the LCD.

Press the Select button.
Best of luck!

by rajgitaa

When I go to "Tray 1 Mode = First", there also is "Cassette" as another option. When I select "Cassette" instead of "First", a few other options regarding Tray 1 appear. Either way, it seems to work only if I set Manual Feed to "Off".

So, I'm wondering if it is a setting in the driver properites enabling "Tray 1" or "Tray 1: Manual" or ...

by dmcintyre

You probably have this solved already, but my suggestion is to look at the software you are running. I have had this same problem, then found that under page setup, the printer section defaulted to manual feed. This, however, is probably another band-aid fix.

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