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McAfee viruscan problem

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7 replies

by kittym Apr 24, 2003 last reply Jul 23, 2003

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After uninstalling and removing McAfee Viruscan software from the PC, it keeps appearing when an application is opened.

7 replies

by thechas Apr 24, 2003

Go to McAfee's help center:

http://www.mcafeehelp.com/

and select the uninstall document for your version of Virus Scan, and Windows.

That should help you clear out any remnants.

How did you uninstall it?
For the versions that I have used, the 'best' way to uninstall McAfee is to insert the CD, and de-select all program components from the installer.

Chas

by kittym Jul 23, 2003

The question was auto-closed by TechRepublic

by csmith Apr 24, 2003

You are going to have to run uninstall again.
It sounds like you ran uninstall with the Antivirus program in memory.
When you do this certain files are locked, and uninstall can't remove them.
You may have to reinstall and then uninstall.
Make sure all Antivirus programs are closed(not running) when you do this.
This goes down to a very basic level.
Run System Configuration and make sure all Antivirus references are set to disable.
Reboot the PC.
Then run uninstall.
Then reboot again.That should do it.
Regards Chris

by kittym Jul 23, 2003

The question was auto-closed by TechRepublic

by rcom Apr 24, 2003

As Chas mentioned, you'll need to do the manual uninstall of McAfee. Its a bit tricky but gets rid of everything. There's over a hunder instances of a key in the registry that you'll have to delete one at a time so be patient.
Since you've allready tried the uninstall some of the files and settings that the instructions ask you to remove may not be there. Just continue with the steps until finished. The manual uninstall requires editing the Registry so make sure to follow the instructions closely and especially about backing up the registry. Go to the link I've provided at the end and Print the instructions. After that reboot into safe mode. To do so keep pressing F8 key before the Windows cloud screen shows then select "Safe Mode".
Perform the uninstall. After successfully removing the program be sure to delete as requested the backup of the registry from the desktop so it isn't accidently clicked on and restored.

I've done this method plenty of times and it works.

Here isthe link to the actual page that has the directions, Copy and paste the link into your address bar. Click at the end of the = sign after the word chat then hold the shift key and press the home key, then while still holding the shift key hit the up arrow key once and it will highlight the link properly with no spaces.

Good luck

http://www.mcafeehelp.com/faq.asp?docid=700&CategoryId=270&chat=