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media player won't play fair

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by davidm 1 view

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I had a user upgrade to mediaplayer9.0
and now the video won't play but the audio will.
I have reinstalled twice hoping to pick up any codecs that might be missing, but no luck.by the way this is on a xp proffesional machine and is working fine on others.

5 replies

by oz_media

MediaPlayer 9.0 is pretty picky sometimes. I would reinstall and upfate graphics drivers, sound drivers( Even though sound is OK) and then AFTER insuring it is supported, ugrade DirectX.

Often just resinstalling a driver will overwrite a file that has been damaged or replaced by new software.

Finally, check Windows update, Mdia Player 9 needs a few security patches depending on the OS.

by chris910

If this computer has a secondary display ie a TV out or a second monitor the video will only display in the primary dispay. On the secondary display you will only see the empty windows media player frame.

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