Microsoft Exhange Logs: When Did a User Download a Message?

By cypher.msix ·
Hey all,

I'm trying to figure out why a certain user did not receive a few e-mails until many days after they were sent by the sender.

I have checked our Exchange Server's System Manager, and found the the messages in question were received and stored to his local mail store on the 1st and 2nd of October (there are three messages in total). Yet, the user claims that he did not receive them until the 6th even though he supposedly has been checking his mail everyday and has been getting other messages; just not these. They have all come from the same sender.

So, that being said, is there a way to verify WHEN the user actually DOWNLOADED the messages from the server? If so, how? :-)

He's using a laptop that is connecting either through dial-up to our RAS machine or through his home internet connection and VPN via our router.

Any ideas would be appreciated. Thanks!

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