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Modem Drivers error

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Attempting to install a modem + drivers. I continually get this error message after directing the system to the location to retrieve the drivers. (Msgsrv32, This program has performed an illegal operation and will be shut down)

Any suggestions??

5 replies

by tech_wiz03

msgsvr32.dll is a message server for windows that is used during loading and unloading of many of windows components and programs. Usually, it is not the actual msgsvr32 program that has caused the problem but actually the program it is trying to load that has run into trouble.

Goto safe mode and see if windows starts correctly. if it does then you need to figure out which program halts the start-up process. If it doesn't then you may have a damaged op system and be in need of re-install.

regards
rick

by jorich

Hardware and Driver incompatibility can also cause this message to appear.

Check if the driver you are using is compatible with your OS.

Regards,

Jov

by ebtech42

see if you can copy the driver folder over to windows c: drive and then remove the modem and reinstall ............

by donmars

This behavior can occur if you have faulty computer hardware or a damaged driver or program, or if your Windows core files are damaged.
First determine whether it is caused by software or hardware. Is this an internal Modem? If so try switching slots. Try and locate a different driver. Will windows provide a driver from its driver database? Find someway to eliminate the modem as the problem. What OS are you running?
Also Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information. On the Tools menu, click System Configuration Utility. On the General tab, click Selective Startup, and then click to clear the following check boxes:
Process Config.sys File
Process Autoexec.bat File
Process Winstart.bat File (if available)
Process System.ini File
Process Win.ini File
Load Startup Group Items
Click OK, and then restart your computer typically when you are prompted. After you restart and test your computer.

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