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Modem Error

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11 replies

by vollie6

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I've just reinstalled an internal modem and the drivers, however, when I attempt to dial into a telephone number the "Modem Country Select" window appears and wants me to enter the country from where I'm dialing. Problem is, there's no way to enterUSA. It doesn't give me the option AND when I try to close out of the window the entire PC locks up.

Any ideas on what is going wrong? I'd appreciate any and all responses on this one. I've been working on this PC for over a week.

11 replies

by vollie6

I'm not using AOL. I'm only using Internet Explorer, however, I'm going through my Dial Up Connection to test the modem when this happens

by ann777

You didn't says what OS you are using...

Go to Control Panel --> Phone and Modem Options (win2000 pro is what i'm using as an exaple -- your options may be slightly different) --> and Edit your dialing rules.

In Win2000, the first tab is theGeneral tab, and there you choose your country. The next tab is your area codes rules and the last tab (in 2000) is for users using calling cards through their computer.

by joe

Have you try to put 1 when it ask you for Country? 1 is usually USA. HTH

by ayuknotna

first, you should know the manufacturer and model of your modem.

goto >> control panel;modem <<, double-click the modem then highlight the modem name and click REMOVE.

from the same window--modem properties, click ADD then click the box that says "don't detect my modem...", click next.

find and select the manufacturer and model of the modem then click NEXT or you could just insert the CD-ROM for the driver click the button "HAVE DISK..." and find the appropriate driver from the disk.
second, run your internet provider, in the LOG-IN window, goto >> setup;modem << remove the modem and run "AUTODETECT MODEM".

you're ready to go on-line.

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