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Modem problems

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11 replies

by default_68

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i have a pc tell 56k v 90 with all the latest (microsoft update) drivers

my modem dials the isp fine...goes through all the connection verification and does different things after it communicates with the isp

error that device attached to system isnt working
error that remote computer did not respond
error that protocols are wrong

sometimes it will connect at a very low speed 14k 24k 26k 28k 33k 36k 38k 41k and normal is 45k and once it even said 1.2 k !?!?

it will connect to the isp and then it will not load webpages or make any sort of transaction with the isp (this is very frustrating) and then sometimes is will not respond for a few seconds then will load half a page then stop (sometimes this goes on for a while)
and last but not least it will just disconnect with no warning

thanks

Mike

11 replies

by craiglambley

I had this one recently, and it was ISP server error. Phone them up first.

If not,this problem is probably tcp/ip
I'll guess that you're using Win 98v2, or similar
If this is the case, when you check your connection status, are there numbers inthe hundreds appearing in the bytes received and bytes sent info?

Although IE will not be able to display any websites, you may be able to use email.
I would try reinstalling the modem driver, and If that fails, reinstalling dial up networking.Checking that you have TCP/IP listed in networks (Control Panel)is worth a check, and add the tcp/ip protocol if it's not.
Hope this helps.

by mdelyea

Check your dialup settings. Under your connection properties and server types, only 'enable software compression' and 'tcp/ip' should be checked. Also try uninstalling tcp/ip from your network settings in control panel and then reinstalling it. One more thing, check that no other modems are showing as installed under the modems section of control panel.

by bohicam1

If you are using winXP and this is an AMR modem...(the small ones) then you are lucky to get as far as you did. They are not compatible with xp at the moment...no matter what the manufacturer tells you. I ahve worked on 4 XP systems so far and all have the same results. Buy another modem for $20 and make sure it is PCI.
Good luck!

Mike

by faolafini

"it will connect to the isp and then it will not load webpages or make any sort of transaction with the isp (this is very frustrating) and then sometimes is will not respond for a few seconds then will load half a page then stop (sometimes this goeson for a while)
and last but not least it will just disconnect with no warning "

<-- try to lower the baud rate of your modem. If not if its an internal modem, try updating the firmware.

by edsdave

Assuming that you are using Win95 or 98 remove Communications from the Control Panel and re-install it, probably corrupted. Then check the Network Configuration and remove all unecessary overhead. All that is necessary to connect to dial up isp is Client for Microsoft Networks, Dial up Adapter and TCP/IP. Might check with ISP to see if they require any DNS settings.

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