Modem Problems

I guess since you are connecting and being dropped that means that your modem is functioning. I would upgrade the modem driver. Good luck - Steve.

I had same problem, went on for 2 months.

I'm running high speed & contacted sympatico's tech support many times on this issue, thier answer was always update the driver, which I did many times, never helped.

Finally called Bell to come & testmy line, guess what, there was a break in my line near the pole in my yard that had been repaired yrs earlier that finally had it.

they replaced my line, haven't had a problem since.

If you know your line is real old & drivers just aren't solving the problem, call Bell to test your line. if they find a problem, & it's outside it doesn't cost you a cent.

this could actually be connected to your performance problem,firstly check to see if you have any conflicts in MY COMPUTER, PROPERTIES, DEVICE MANAGER. they are usually indicated in windows by a yellow exclamation mark, wether you have or not see ifyou can obtain the latest drivers for the device. its worth checking your mail settings aswell or any other application that uses the web in the background because the can knock the line out, my main concern though is the modem, if you have to restart to solve the problem the modem might need replacement(this may also solve your freezing problem)good luck

Yes, cheak simples first, any mold in your plugs at phone points unscrew them and look, is your modem a card or onboard, when traffic gets hot it can cut out with older onboard modems, Isp can have a cut out time as well when heavy traffic comes. Good luck. Merete

This question was closed by the author