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Monitor only has 16 bits/colors

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6 replies

by jamesbigblue2 Apr 14, 2002 last reply Jul 14, 2002

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Compaq Presario 5000, Monitor MV540, Windows ME, Display driver NVIDIA Vanta LT (COMPAQ). I have restored the computer back to factory level. I am only running the base PC, no new programs, no printer etc. But I only have 16 color. The system tells me it is aware of a problem with the display. It says the device is either not present or not working properly or does not have all drivers installed (code 24). I downloaded a sofpaq (SP 14540) from compaq drivers, but this did not correct the problem.

6 replies

by jamesbigblue2 Apr 14, 2002

Point value changed by question poster.

by dmiles Apr 14, 2002

This is most likely caused by a driver problem,the only solution that can be suggested is to search the Video card's manufacturers web site to locate updated drivers.
Delete the graphics card thru Device Manager and then reinstall the card manually