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Mouse problem on Dell Inspiron

By Numbies ·
I formatted and re-installed Windows 2000 on a Dell Inspiron 5000e laptop and everything works great except for the following:
When the laptop is docked in the docking station the external mouse works fine, but when it is not docked, the same PS/2 mouse does not work when I connect it directly to the laptop's PS/2 port.

It worked fine before a re-installed Windows?

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Mouse problem on Dell Inspiron

by Ann777 In reply to Mouse problem on Dell Ins ...

Do you have more than one hardware profile on this machine?

The solution to this is to boot the machine while docked, delete the undocked hardware profile, and then shutdown, undock and use the same docked profile for both docked and undocked.

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by Numbies In reply to Mouse problem on Dell Ins ...

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by Numbies In reply to Mouse problem on Dell Ins ...

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