Desktop

Ask something
Discussion Locked

Mouse problem on Dell Inspiron

0 helpful
3 replies

by numbies

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I formatted and re-installed Windows 2000 on a Dell Inspiron 5000e laptop and everything works great except for the following:
When the laptop is docked in the docking station the external mouse works fine, but when it is not docked, the same PS/2 mouse does not work when I connect it directly to the laptop's PS/2 port.

It worked fine before a re-installed Windows?

3 replies

by ann777

Do you have more than one hardware profile on this machine?

The solution to this is to boot the machine while docked, delete the undocked hardware profile, and then shutdown, undock and use the same docked profile for both docked and undocked.

This discussion is closed to new replies.