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ms outlook cannot launch

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my user is using Windows ME. however, when launching outlook, it just shows the initial screen and refused to load (hangs).
reinstalling Office 2000 SR1 doesn't help.

pls advise.
thanks

5 replies

by azraelissime

Try this:

1.Click Start on the Windows Taskbar and click Run.

2.In the Open window, type the path to your Outlook.exe file. If there are spaces in the path name, enclose it in quotation marks.

3.Following the last character in the path name, type a space followed by /nopreview , and click OK.
For example: "C:\Program Files\Microsoft Office\Office\Outlook.exe" /nopreview

4.When Outlook opens without the Preview Pane, delete the first item in the Inbox or move it to another folderwithout opening it.

by dcosgrove

Outlook will also not start if outlook express is not functioning properly, ie incomplete internet explorer update. Try do do an IE update and include outlook express, see if that helps.

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