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  • #4010013

    On MacOS External Devices Aren’t Connecting Properly.

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    by murtazahashwani ·

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    Hello Friends, I Need to Help to Fix It…

    My MacOS External Devices Aren’t Connecting Properly. Please Help Me to Fix It.

    Thank You!

    • This topic was modified 1 year, 6 months ago by Avatar photobirdmantd.
    • This topic was modified 1 year, 6 months ago by Avatar photobirdmantd.

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    • #4010014
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      Reply To: On MacOS External Devices Aren’t Connecting Properly.

      by kees_b ·

      In reply to On MacOS External Devices Aren’t Connecting Properly.

      – What Mac device? What version of MacOS?
      – What external devices (mouse, keyboard, USB-stick, external hard disk, – printer, external monitor, iPad, iPhone)?
      – What ports (HDMI, USB-C, lightning, Ethernet, …) are involved?
      – They don’t connect properly. What exactly happens?

      • This reply was modified 1 year, 6 months ago by Avatar photokees_b.
      • This reply was modified 1 year, 6 months ago by Avatar photokees_b.
    • #4015193

      Reply To: On MacOS External Devices Aren’t Connecting Properly.

      by petergroft ·

      In reply to On MacOS External Devices Aren’t Connecting Properly.

      Check for missing software: Make sure you installed the latest software for your device. Visit the manufacturer’s website for any updates.

      Check the USB hub: If the device is connected to a USB hub, make sure the device and the hub are the same speed. Connect USB 3.0 SuperSpeed devices to a USB 3.0 SuperSpeed HUB, USB 2.0 Hi-Speed devices to a USB 2.0 Hi-Speed hub, and so on.

      If the device doesn’t have a power cable and is plugged into another USB device that doesn’t have a power cable: Try plugging the device directly into your computer’s USB port or into a USB device that does have a power cable. You might need to disconnect and reconnect the other device as well if it has stopped responding.

      If you have many devices connected to your Mac: Disconnect all USB devices except the device you’re testing, an Apple keyboard and an Apple mouse. Make sure that the device is connected directly to the computer, and that any hubs or extension cables are disconnected. If you can use the device now, the problem may be with one of the other USB devices or hubs you had connected to your computer. Try reconnecting them, one by one, to your computer. When you find the device causing the problem, review its documentation for further troubleshooting steps.

      Regards,
      Peter

    • #4155513

      On MacOS External Devices Aren’t Connecting Properly.

      by cumminsm38 ·

      In reply to On MacOS External Devices Aren’t Connecting Properly.

      Experiencing external device connectivity issues on macOS can be resolved through several troubleshooting steps:

      1. Ensure secure physical connections.
      2. Restart the Mac.
      3. Verify device compatibility with macOS.
      4. Update macOS to the latest version.
      5. Check for and install any required device drivers.
      6. Attempt different ports on the Mac.
      7. Reset the SMC and PRAM as needed.
      8. Verify device recognition in the System Report.
      9. Test in Safe Mode to check for software conflicts.
      10. Test the devices on another Mac.
      11. Uninstall conflicting third-party software.
      12. Seek help from Apple Support or the device manufacturer if issues persist.

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