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my pc wont start

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by rchhbsn

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when i turn on the power i get a black screen with white writing that asks how i would like to start windows.windows then appears to begin opening but fails. i then get a blue screen teeling me that windows has shut down to prevent any damage. then there seems to be nothing i can do but turn off the pc.please help.this is hopefully a simple problem but im not much of a genius when it comes to things like this.

6 replies

by fred07

boot to boot disk and run, scandisk c: ,
This is not complicated as at the A: prompt just type in , scandisk c: , this may solve yopur problem or you may need to reinstall your OS [operating system, ie; win 98]
Please add info in "comment" as to what you have tried and how it is going.
Add info such as your OS, type of pc,and any thing else you may know about your pc.

by blackcurrant

Hi

Does your PC do the same thing when you start the OS in Safe Mode? Can you boot to a Command Prompt using the options you describe in your question?

If you can boot to a command prompt then you can run scandisk. Simply type:

scandisk c:

then press enter.

Have you tried to run scanreg /fix to check and replace the registry?

Have you taken the cover off and checked all connections are secure, and there isn't excess dust/dirt inside the case?

Do you have any third party diagnostic/repair utility software such as Norton Utilities?

by donmars

what you are experiencing is the menu to select a profile to run under. Someone if not you probably set up a different profile in windows. The set up may not be complete or includes components absent from the pc or not properly installed such as having defective or incorrect drivers. Thats when you blue screen. there are at least 2 choices select ORIGINAL PROFILE you shoud be fine.

by donmars

On second thought if you or whoever experimented with creating different hardware profiles and did not give it a name then it will also be called ORIGINAL PROFILE, try one of the other selections, maybe ORIGINAL PROFILE 1 or 2. In Windows you can create many different hardware profiles to suit different situations such as home versus office computing. This way you can disable the network card in favor of your modem so you wont have a clash between the two. See Microsoft Knowledge Base Article -236963 for details.

by m.j.

It would appear that an alternate installation has not completed.

Pop in a boot disk, when it's all done type in scanreg /restore

This will scan your registry then offer the last five good restor points. Select the newest and hit restor. ifthe newest doesn't work, keep working back through the others.

This should take you back to normal. You may find that some of you most recently install programmes don't work properly - just reinstall them.

Good luck

by ignaciocortez

OK for what I can read, you might have a WIN NT or NT based system, and you're getting what is normally called a BLUE SCREEN OF DEATH, wich normally comes out when any libraries or files on the windows system are corrupt, if all elese that has been told to you before me fails, try re-installin windows to repair this problem, if ir does not help, then try re-installing the system (if you bought this computer new you will probably have a RESTORE CD, which you can insert and reboot the machine, itwill walk you through the process

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