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Nameserver Reverting to Old Nameserver

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by brucet

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I did a website for my customer - smithfieldschicken.com - When I changed nameservers to the new nameserver (two weeks ago) the domain will go back and forth from the new nameserver NS1.HOST-MANAGER.COM to its old nameserver - NS1.APPCOMM.NET -

I am still having a problem with www.smithfieldschicken.com - When it is properly working, it points to mail.host-manager.com - when it is not it points back to secure.appcomm.com - it comes - and it goes - When I do a local trace it will go to the old nameserver appcomm - but a trace from http://www.dnsstuff.com/ shows it correctly -

Sometimes dumping my cache works - sometimes it will not - most often not - it is not just my computer(s) - the customer called first thing this morning that they have not been able to view the website since last Friday. They are located on the other side of Raleigh, NC.

My question is - can someone - who "used" to do
Smithfield's web stuff be playing with the local nameservers?? If so what can I do about it??

Thank you,
Bruce Terry

3 replies

by purple713

What you need to do is change the password. Whenever you inherit stuff like that, change the password and the information so that the person who was working on it before doesn't have access to it.

by brucet

Password won't cut it - Computers 50 miles away are doing the same thing - the best I've come up with is what a friend told me: "Someone's DNS along your route is hanging on to an OLD record. You will need to track them down and request they flush their DNS records."

I found the offending DNS server and am trying to contact them -

Thank you,
Bruce T

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